Privacy Policy

“Shonan Chill Time” (hereinafter referred to as “the Company”) establishes the following privacy policy (hereinafter referred to as “this Policy”) regarding the handling of personal information of users for the services provided on this website (hereinafter referred to as “the Service”).


Article 1 (Personal Information)

“Personal Information” refers to “personal information” as defined by the Personal Information Protection Act. This includes information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact details, or other descriptions contained in the information. It also includes data related to physical appearance, fingerprints, voiceprints, and health insurance numbers that can identify a specific individual when used independently (individually identifiable information).


Article 2 (Methods of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number when a user registers to use the Service. Additionally, the Company may collect transaction records or payment-related information, including personal information of users, from the Company’s affiliates (information providers, advertisers, ad distribution partners, etc., hereinafter referred to as “Affiliates”).


Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

  1. To provide and operate the Service.
  2. To respond to inquiries from users (including identity verification).
  3. To send emails regarding new features, updates, campaigns, and other services offered by the Company.
  4. To contact users as needed for maintenance or important notices.
  5. To identify users who violate the Terms of Service or attempt to use the Service for fraudulent or improper purposes, and to deny their use.
  6. To allow users to view, modify, delete their registration information, or check their usage status.

Article 4 (Changes to Purposes of Use)

The Company may change the purposes of use of personal information only when it is reasonably recognized that the new purposes are related to the previous purposes. In the event of a change, the Company will notify users of the revised purposes or publicly announce them on this website in accordance with the Company’s prescribed methods.


Article 5 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without the prior consent of users, except in the following cases or as permitted by the Personal Information Protection Act and other laws:

  1. When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the person’s consent.
  2. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the person’s consent.
  3. When it is necessary to cooperate with national institutions or local governments in executing legal obligations, and obtaining the person’s consent may interfere with the execution of such obligations.
  4. When the following matters have been notified or announced in advance, and the Company has submitted a report to the Personal Information Protection Commission:
    • The inclusion of provision to third parties in the purposes of use.
    • The data items to be provided to third parties.
    • The means or methods of providing personal information to third parties.
    • Measures to stop the provision of personal information to third parties upon request.
    • Procedures for accepting user requests.

Notwithstanding the above, the following cases do not constitute the provision of personal information to third parties:

  • When the Company entrusts the handling of personal information, in whole or in part, to a contractor within the necessary scope for achieving the purposes of use.
  • When personal information is provided due to a business succession through merger or other reasons.
  • When personal information is shared with a specific party, and the items of shared personal information, the scope of the sharing parties, the purposes of sharing, and the name or title of the person responsible for management are notified or easily accessible to the user in advance.

Article 6 (Disclosure of Personal Information)

Upon request from the individual, the Company will disclose their personal information without delay. However, disclosure may be withheld in whole or in part if it falls under any of the following cases, and the Company will promptly notify the user of such a decision. A fee will be charged for disclosing personal information.

  1. If there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
  2. If there is a significant risk of interfering with the Company’s proper business operations.
  3. If it violates other laws.

Information other than personal information, such as history and characteristic information, will not be disclosed as a rule.


Article 7 (Correction and Deletion of Personal Information)

Users may request the Company to correct, add, or delete their personal information (hereinafter referred to as “Correction, etc.”) if the information held by the Company is incorrect. The request must follow procedures prescribed by the Company.

If the Company deems the request necessary, it will promptly make the Correction, etc., to the personal information.

If the Company makes the Correction, etc., or decides not to do so, it will promptly notify the user.


Article 8 (Suspension of Use of Personal Information)

If a user requests the suspension or deletion (hereinafter referred to as “Suspension of Use, etc.”) of personal information on the grounds that it is being handled beyond the scope of the purposes of use or was obtained by improper means, the Company will conduct the necessary investigation without delay.

If the Company deems the request valid based on the investigation, it will promptly implement the Suspension of Use, etc.

If the Company implements the Suspension of Use, etc., or decides not to do so, it will promptly notify the user.

If implementing the Suspension of Use, etc., requires significant cost or is otherwise difficult, and if alternative measures can protect the user’s rights and interests, the Company will take those alternative measures.


Article 9 (Changes to the Privacy Policy)

The content of this Policy may be changed without notifying users, except as otherwise provided in laws or this Policy.

Unless otherwise specified by the Company, the revised Privacy Policy will take effect when posted on this website.


Article 10 (Inquiries)

For inquiries regarding this Policy, please contact us through the “Contact Us” page.

Shonan Chill Time

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